Client service

Shipping & Returns

Delivery, returns, exchanges, and refund information for your Millicents order.

Shipping

Orders are prepared with care and dispatched within 1-2 business days. Delivery estimates begin once your order has shipped.

Domestic delivery

Standard delivery typically arrives within 3-7 business days. Expedited options and their current rates are shown at checkout when available.

International delivery

International orders may be subject to local duties, taxes, or customs fees. These charges are the responsibility of the recipient and are not included in the order total.

Returns & Exchanges

We accept returns of eligible, unused items in their original condition and packaging within 30 days of delivery. Final-sale, personalized, and hygiene-sensitive items cannot be returned.

Start a return

Contact our client service team with your order number and the item you wish to return. We will provide return instructions and, where applicable, a return label.

Refunds

Approved refunds are issued to the original payment method after inspection. Please allow 5-10 business days for your financial institution to post the credit.

Contact client service